Privacy Policy

Processing of Personal Data

In accordance with the current regulatory enactments governing the system of processing personal data of individuals, SIA "PTP STORE" adheres to the following principles:

  • SIA "PTP STORE" ensures lawful and conscientious processing of personal data;
  • The processing of received personal data is carried out for specific purposes;
  • The received personal data is adequate and relevant;
  • The received personal data is accurate;
  • The received personal data is not stored longer than necessary and is disposed of upon achieving the specified purpose;
  • SIA "PTP STORE" processes personal data respecting the rights of individuals;
  • SIA "PTP STORE" ensures the security of personal data storage.

Privacy Policy

The privacy policy applies to the processing of personal data of each client and the services offered to the client. The privacy policy provides information on how SIA "PTP STORE" collects, processes, stores, shares, deletes, and protects the personal data of the client. SIA "PTP STORE" ensures lawful and conscientious processing of the client's personal data.

Categories of Personal Data Processing

The categories of personal data depend on the services and products used by the client. SIA "PTP STORE" is entitled to process the following categories of personal data:

  • Data provided by the client to SIA "PTP STORE";
  • Name, surname, personal identification code, or date of birth;
  • Mailing address, telephone number, email address;
  • Banking details;
  • Video surveillance recordings and images;
  • Information from the email address - letters related to the client's communication with the company;
  • Cookies - data about visits to the SIA "PTP STORE" website. (If the client does not want to allow the use of cookies, the client can do so in the settings of their web browser, however, in this case, the use of the website may be restricted).

Basis for Processing Personal Data:

  • The client, as the data subject, voluntarily gives consent (subject consent) for the collection and processing of personal data for specific purposes. Withdrawal of consent does not affect the legality of processing or the quality of services received based on consent before its withdrawal;
  • SIA "PTP STORE" has the right to process the client's personal data to the extent objectively necessary and sufficient to ensure timely, quality, convenient service, as well as for the establishment and support of company internal processes;
  • SIA "PTP STORE" is entitled to process the client's personal data to comply with regulatory requirements, to provide responses to lawful requests from state and municipal authorities;
  • To provide quality services and assistance to the client, SIA "PTP STORE" collects and processes specific personal data collected before or during the term of the agreement;
  • When processing the client's personal data, SIA "PTP STORE" may perform profiling to provide bonuses, send automated individual offers offered solely for business purposes and will not have legal consequences for the client.

Purposes of Personal Data Processing:

  • To conclude and fulfill contracts with the client;
  • To assess the client's ability to fulfill contractual obligations;
  • For effective management of financial flows, including administration of client payments and debts;
  • To provide technical support related to the services provided;
  • For video surveillance security purposes and to protect the legitimate interests of SIA "PTP STORE" (ensuring property security);
  • To promote industry development and offer new services;
  • For processing statistical data and conducting market analysis.

Obtaining Personal Data: SIA "PTP STORE" obtains the client's personal data when the client:

  • Purchases and uses products or services from SIA "PTP STORE";
  • Participates in contests, lotteries, or surveys;
  • Visits or browses the SIA "PTP STORE" website 9A.LV;
  • Is recorded by video surveillance equipment in the trading hall/store.

Storage of Personal Data: SIA "PTP STORE" is entitled to process and store personal data as long as:

  • Client consent for data processing has not been revoked;
  • Necessary for the legitimate interests and protection of SIA "PTP STORE";
  • The period of personal data storage is specified in regulatory enactments;
  • There is a contractual relationship between the client and SIA "PTP STORE";
  • Until the purpose of personal data usage specified at the time of collection is achieved.

Sharing of Personal Data

SIA "PTP STORE" provides the client's personal data only to the extent necessary and sufficient, in accordance with regulatory requirements and considering the specific circumstances of the situation. If necessary, SIA "PTP STORE" may transfer the client's personal data to authorized persons, partners, agents, service providers involved in ensuring the quality of products and services ordered or used by the client. SIA "PTP STORE" has the right to transfer the client's personal data to law enforcement authorities, other state and municipal authorities, if required by regulatory enactments or requests from the relevant authorities.

Protection of Personal Data

To protect the client's personal data from unauthorized access, accidental loss, destruction, or disclosure, SIA "PTP STORE" applies modern technologies and complies with technical and organizational requirements. SIA "PTP STORE" carefully verifies all authorized persons, partners, agents, service providers, company employees who process the client's personal data, and evaluates the application of appropriate security measures and data storage in accordance with regulatory requirements. SIA "PTP STORE" does not assume responsibility for any unauthorized access to personal data and/or loss of personal data if it is not attributable to SIA "PTP STORE" (e.g., due to the client's fault and/or negligence).

Client Rights

The client has the right to unsubscribe from receiving commercial communications and object to the profiling of their personal data at any time. Withdrawal of consent does not affect the legality of personal data processing or the quality of received services based on consent before withdrawal. The client has the right to correct all existing personal data about themselves. The client has the right to request deletion or restriction of the processing of personal data that is no longer necessary for the purposes for which it was collected and processed (the right to be forgotten) by submitting a request. The client has the right to obtain information about the physical or legal persons who have received information about this client.

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